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Privacy Policy
This Privacy Policy describes how Rascality13.com ("We", the "site", "our", or "us"), collect, use and disclose your personal information when you visit the site or make a purchase from us.
How to contact us
Rascality 13, 124 City Road, London EC1V 2NX
Email: hello@rascality13.com
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; your Rascality 13 website password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect 'personal information'?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Behaviourial advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For more Information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://thenai.org/about-online-advertising/how-does-it-work/
We use Google Analytics to help us understand how our customers use the site. You can learn more about how Google uses your Personal Information
here: https://policies.google.com/privacy
You can also download and install the 'Google Analytics Opt-out Browser Add-on' here: https://tools.google.com/dlpage/gaoptout
You can also opt-out of targeted advertising here:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some of these services by using the Digital Advertising Alliance's Consumer Choice web tool here: https://optout.aboutads.info/
Lawful basis
As set out in Article 6 of the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your Personal Information under the following lawful basis:
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With your consent;
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For the performance of the contract between you and the site;
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To comply with our legal obligations;
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To protect your vital interests;
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For legitimate interests, that do not override your fundamental rights and freedoms.
Communications
We may contact you with promotional offers (with your consent) or to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Automatic decision-making/machine learning
If you are a resident of the EEA you have the right not to be subject to a decision based solely on automated processing, including profiling, when that automated decision has legal effects that could impact your legal rights, legal status or significantly affect you personally.
We do not use fully automated decision-making that has any legal, or otherwise significant effects using customer data.
Our host provider "Wix" uses limited machine learning/automated decision- making to help improve the service it provides. There is a human involved in all decision making so the process is not fully automated. Automated decision-making is used in ways that do not have any significant privacy implications. And it is used for the purposes of monitoring for and identification of abusive or fraudulent activity.
Data retention
When you place an order through the site, we will maintain your personal information for our records unless and until you ask us to delete it.
Minors
The site is not intended for individuals under the age of 16. If you are a parent or guardian and suspect that your child, or a child under your care has provided us with Personal Information without your consent, please contact us to request removal of the data.
Your rights
Cookies
Cookies are small pieces of data stored on a site visitor's browser. They are used to keep track of the settings users have selected and actions they have taken on a site. The cookies which are initially placed on your device may be categorized as essential cookies: security, anti-fraud, and other purposes related to the specific functionality of our website.
Rascality 13 uses cookies for important reasons, such as:
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To provide a great experience for our visitors and customers.
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To identify our registered members (users who registered to our site).
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To monitor and analyze the performance, operation and effectiveness of the Rascality 13 website.
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To ensure our website is secure and safe to us
Cookies allow for a smoother browsing experience for customers, including faster loading of site pages, loading of personalised content and previously selected user settings. Cookies help to authenticate the user when logging into a secure area of the site, the log in information is stored in a cookie so that the user can come and go without having to re-enter the same authentication information repeatedly. Cookies help the site to remember your chosen settings and preferences so that when re-entering the site, things like shopping cart contents, registration, login details or any information privided during a previous session can be easily retrieved.
You can customize and manage your browser cookie settings in various ways. Please be aware that deleting or blocking cookies could remove some of the fluidity of how the site loads and functions for you and could limit or restrict access to certain areas of the site.
You can find out more about cookies and how they work here:
https://allaboutcookies.org/
The following links explain how to access cookie settings in various browsers
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Cookie settings in Internet Explorer
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Cookie settings in Google Chrome
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Cookie settings in Safari (OS X)
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Cookie settings in Safari (iOS)
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Cookie settings in Android
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Withdrawal of consent, questions & contact
If you don’t want us to process your data anymore, have any questions or would like to contact us for any other reason you can write to us by mail at 124 City Road, London EC1V 2NX or contact us via email at hello@rascality13.com
GDPR
If you are a resident of the EEA, you have the right to access the personal information that we hold about you, to have any incomplete or incorrect data about you corrected, to request deletion of your personal data (also known as the 'right to be forgotten') or to receive a copy of your data in resonably usable format for porting elsewhere. If you would like to exercise these rights please contact us via the contact information above.
Data Storage
Your ́personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.
Data Transfer
Any transfer to a third country outside the European Union - which does not ensure an adequate level of protection according to the European Commission - will be undertaken in accordance with the current and updated set of Standard Contractual Clauses, as approved by the European Commission.
For more information on how our host provider 'Wix' handles our 'Rascality 13' site-visitors' data, please review sections 4, 12, and 13 of Wix's Privacy Policy.
CCPA
If you are a resident of the California, you have the right to access the personal information that we hold about you, (also known as the 'right to know') to have any incomplete or incorrect data about you corrected, to request deletion of your personal data or to receive a copy of your data in resonably usable format for porting elsewhere. If you would like to exercise these rights please contact us via the contact information above.
Do Not Track
Due to a lack of legal mandates and unclear Industry standards and guidelines on how websites are to interpret and respond to a "Do Not Track" signal. We do not alter our sites data collection or usage practices when we receive a "Do Not Track" signal from your browser.
Updates
We may be required to update our Privacy Policy from time to time for various reasons, including changes to our practices, operational reasons, or to comply with any applicable laws and regulations.
Last updated 22 February 2025